tktk's commitment to responsible gaming
tktk believes gaming is for enjoyment — not for stress or harm. On this page you will find tools to manage your own gaming habits, ways to recognise warning signs, and how to get help when needed.
Your safety and well-being are the top priority at tktk.
- Set deposit limits
- Take a break or self-exclude
- Get 24/7 support
- Talk to family and a counsellor
Let gaming be part of enjoyment
tktk is an online entertainment platform offering a range of games from cricket betting to slots and live casino. We want our members to enjoy gaming as a healthy and fun leisure activity. Trying to solve financial problems through gaming, or playing repeatedly to recover lost money — both are warning signs.
Our terms and conditions clearly state that tktk is only for people aged 21 and above. No account is kept active without age verification. Minors are strictly prohibited from taking part in any activity on this site.
The key to responsible gaming is deciding in advance how much time and money you will spend. Never play beyond your budget and do not let gaming take over your life. If you ever feel your gaming habits are getting out of control, use the tools listed below or contact our support team.
Self-control tools
tktk gives you the ability to manage your own gaming habits. The tools below can be used at any time.
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.
Deposit LimitKeep a limit on how many hours you play in a row. Take regular breaks — step away from the screen for a few minutes at least once every hour.
Session TimerIf you want to take a break for a few days, you can temporarily close your account. Choose a break from 24 hours up to 6 weeks.
Time OutIf you want to stop playing for a longer period, use the self-exclusion option. Once it is active, the account cannot be reactivated before the set period ends.
Self-ExclusionView your deposit, withdrawal, and betting history at any time. Understanding your spending pattern makes it easier to make decisions.
Account HistoryIf you have trouble using any tool or need advice before taking a step, contact tktk via live chat or email.
24/7 SupportSubmit a limit request
Fill in the form below and let our support team know — they will add the required limit to your account within 24 hours.
After you submit the request, our support team will send a confirmation message to your email.
Warning signs of a problem
If you notice any of the signs below in yourself or someone you know, it is time to seek help.
- Playing repeatedly to recover lost money and being unable to stop.
- Hiding or denying that you have spent more than your budget.
- Putting gaming above family, friends, or work.
- Taking on debt or spending savings to play.
- Feeling restless, angry, or anxious when unable to play.
- Repeatedly trying to cut back on playing but failing.
Responsible gaming tips
- Set a fixed budget before you start playing and stick to it.
- Do not think of gaming as a source of income — it is entertainment only.
- Avoid playing when you are tired, under stress, or have been drinking.
- Check your account history regularly and review your spending pattern.
- Talk openly with members of your family.
- Find more information about responsible gaming in our FAQ section.
Where to get help
Admitting there is a problem takes courage. Help is available through any of the options listed below.
tktk live chat
Our support team is available 24/7 in Bangla and English. Request a limit or self-exclusion directly via live chat.
Email Support
Send a detailed email to: [email protected] — the team replies in English and Bangla and keeps your information completely confidential.
Family and friends
Talk to the people close to you. Family and friends are often the most effective source of support and can help prevent the situation from getting worse.
Professional counselling
Contact a mental health professional or a behavioural addiction counsellor. You can get a referral from a local hospital or clinic.
We are here for you
tktk believes responsible gaming is not the member's responsibility alone — it is our duty too. That is why we have made every step, from age verification to self-exclusion, simple and quick.
Under our privacy policy, any information you provide when seeking support is kept strictly confidential and is not shared with third parties. Your protection is our goal.
To learn more about us, visit the about us page — it describes tktk's values and operating principles.